Help Center

Please refer to the Size Guide on each product page for detailed measurements.

Our styles may have different fits depending on the design. We recommend checking the measurements of the specific item before placing your order.

If you're between sizes or need help choosing the right fit, please chat with us. Our team will be happy to assist you.

Orders are typically processed within 1–3 business days.

U.S. Fulfillment: approximately 3–7 business days.

International Fulfillment: approximately 7–15 business days.

Once your order ships, you'll receive a shipping confirmation email with your tracking information.

If your order contains items from different fulfillment locations, your items may arrive in separate packages.

We want you to love your purchase.

Eligible items can be returned or exchanged within 30 days of delivery.

Items must be unworn, unwashed, and in their original condition with all tags attached.

For damaged, defective, or incorrect items, please contact us within 7 days of delivery and include your order number and clear photos of the item.

For returns due to size, fit, or change of mind, the customer is responsible for return shipping costs.

Our pieces are made from high-quality PU (faux) leather and are designed for easy care.

• Do not machine wash or tumble dry.
• Avoid excessive moisture, heat, and prolonged direct sunlight.
• For light stains, gently wipe with a soft, slightly damp cloth.
• Do not use bleach, alcohol, or harsh cleaning products.
• Avoid excessive rubbing, especially on matte finishes.
• If the item becomes wet, allow it to air dry naturally.
• Store in a cool, dry place and avoid folding for extended periods.

Need to change or cancel your order?

Please contact us as soon as possible. We'll do our best to assist you before your order has been processed or shipped.

Once an order has been processed or shipped, changes or cancellations may no longer be possible.

For order-related questions, please include your order number so we can assist you more quickly.

Still need help? We're happy to assist.

Email: 547927260@qq.com

Human Support Hours:

8:00 PM–12:00 PM ET during Daylight Saving Time
7:00 PM–11:00 AM ET during Standard Time

For faster assistance, please include your order number when contacting us.

You can also chat with us using the chat button on our website.